Shipping policy

Thank you for shopping with us! We’re committed to delivering your order as quickly and safely as possible. Please take a moment to review our shipping policy.


Processing Time

  • All orders are processed within 1–3 business days.

  • Once your order has been processed, you will receive a confirmation email with your tracking details (if available).


Shipping Times

Since we partner with global suppliers to bring you the best products, shipping times may vary depending on your location.

  • United States: 5–7 business days

  • Canada, UK, Australia: 8–14 business days

  • Rest of the World: 10–15 business days

Please note: These are estimated delivery times. Actual times may vary due to customs clearance, courier delays, or high-volume periods (holidays, sales, etc.).


Shipping Costs

  • Standard Shipping: Free on all orders (or customize if you charge shipping).

  • Expedited Shipping: Available at checkout (if offered by our suppliers).


Order Tracking

Most orders come with a tracking number. You can track your package directly on our website’s tracking page or through the courier’s site.


Customs, Duties & Taxes

  • International shipments may be subject to customs fees, import duties, and taxes once the shipment reaches your country.

  • These charges are the responsibility of the customer, as they vary by destination.


Lost or Delayed Packages

  • If your order has not arrived within 30 business days of being shipped, please contact us at support@elisestyles.com.

  • We will work with our suppliers to resolve the issue promptly.


Wrong Address Disclaimer

  • Customers are responsible for providing the correct shipping address at checkout.

  • If an incorrect address is provided, we cannot guarantee delivery and may not be able to issue a refund.


Questions?

If you have any questions regarding your order or shipping, please contact us at:

📧 support@elisestyles.com

We’re always happy to help!